|
A few years ago no one paid much attention to website
usability. Today, with the increased cost of pay per
click advertising, increased competition, and the fight
for screen real estate for organic search engine
listings -- it is paramount that all online businesses
pay attention to usability.
Why is Usability Important?
On the web, usability is the key to increasing your
conversion rates and online profits. Your website
visitors will leave if:
- They cannot find what they are looking for.
- They cannot navigate your website.
- The website information is hard to read.
- The website does not answer the user's
question.
- They cannot find the product they are searching
for.
- They cannot figure out how to buy the product
Remember, your competition is just a click away.
Is Usability Expensive?
Big companies invest millions of dollars in usability
labs. Usability professionals are highly paid. But most
everyday usability projects can be performed without a
lab. Instead of hiring an experienced usability
specialist you can train your staff to perform usability
studies.
Studies show a high return in terms of customer
conversion rates and bottom-line profits for those
companies that perform usability studies. Usability is a
cheap way to ensure that your website will be
successful.
Get Started Today
For a small investment in staff hours and training
you can increase conversion rates, online profits, and
make your website more enjoyable for your website
visitors.
|